Terms and Conditions
1. Object
These Terms and Conditions govern the online sale of our jewelry products, including but not limited to rings, necklaces, earrings and bracelets, through the site www.binomionline.com. By using our site and purchasing products, you accept and agree to abide by these terms.
2. Changes to the Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will be effective upon posting on the site. You are advised to check this page periodically. Your continued use of the site following any such changes constitutes acceptance of any such changes.
3. Products and Prices
The products available on the site are accurately described in their respective product sheets. The prices of the products are indicated in euros (€) and include VAT, but do not include any shipping costs, which will be calculated separately during the purchase process.
4. Orders
To place an order, you must be of legal age and have the legal capacity to enter into contracts. Once you have completed your order, you will receive a confirmation email summarizing your order details. We reserve the right to refuse an order in the event of:
• Limited or insufficient availability of the product.
• Incomplete or inaccurate information provided by the user.
• Payment problems.
5. Payment
We accept several payment methods, including credit cards (Visa, Mastercard), PayPal and bank transfer. Payment is required at the time of ordering. All transactions are secure, using advanced encryption protocols to protect your financial information.
6. Shipping and Delivery
Shipments are made to the address indicated by the user during the purchase process. Estimated delivery times are indicated in the product sheet and may vary based on the destination. We offer national shipments via qualified couriers. We are not responsible for any delays caused by couriers or circumstances beyond our control (e.g. customs, holidays, extraordinary events).
7. Right of Withdrawal and Returns
In accordance with current legislation, the user has the right to withdraw from the purchase within 14 working days of receiving the goods, without having to provide any reason. To exercise the right of withdrawal, the user must send a written communication via email to info@binomiogioielli.com and return the product in the same condition in which it was received, complete with packaging and accessories. The shipping costs for the return are paid by the customer, except in the case of a defective or non-compliant product.
8. Warranty and Defects
In the event of manufacturing defects or non-conformity, the user is entitled to repair, replacement or refund, as the case may be. To initiate a warranty claim, you must contact us at info@binomiogioielli.com providing proof of purchase and a detailed description of the defect.
9. Limitation of Liability
We will not be liable for any direct or indirect damages arising from the use of the site, the purchase of products or delays in deliveries, except in cases of willful misconduct or gross negligence. We are not liable for any damages arising from the improper use of the products purchased.
10. Privacy
We process your personal data in accordance with our Privacy Policy. By using our site and purchasing products, you consent to the processing of your personal data in accordance with the applicable data protection legislation (GDPR).
11. Contacts
For further information, complaints or assistance, you can contact us by email at info@binomiogioielli.com or by phone at 3762303321.